Salesforce Data Cloud / Data 360 Consulting

Turn All Your Data Into Action.

Quant Tech connects, harmonises and activates enterprise data in Salesforce Data Cloud (Data 360) so teams can build trusted customer experiences, analytics and AI — for businesses in Canada, the US, Australia and India.

Salesforce Data Cloud consultant connecting customer data sources

Let's Talk About Your Data Goals

Connected DataBring data from across your business
Unified IdentitiesCreate a single, trusted view
Real-Time InsightsTurn data into timely decisions
Trusted ActivationPower experiences with confidence

The Living Data Universe

The Living Data Universe.

All your data sources. One unified core. See how data flows from every system into trusted profiles and out to the teams and tools that power your business.

  • CRM
  • Commerce
  • Web
  • Mobile
  • Service
  • ERP
  • Data Lake
  • Offline
Unified
Data Core
  • Analytics
  • AI
  • Marketing
  • Sales
  • Service

The Living Data Becomes Business Context

A Simple, Powerful Path From Raw Data to Real Business Value.

Each step transforms your data into richer, more useful customer understanding. Click a step to see it.

Step 1: Source data (multiple systems)

  • CRM records
  • Web events
  • Service records
  • Order history

See How Data Becomes Business Context

Identity Resolution for a Complete Customer View.

Bring together multiple records, match identities and create unified profiles that reflect the full customer relationship.

Identity Rules

Define matching rules and unique identifiers.

Match Confidence

Use configurable logic to improve match accuracy.

Duplicate Management

Detect and manage duplicate records.

Household & Account Relationships

Link related individuals, households and accounts.

Salesforce Data Cloud Capabilities

Everything You Need to Turn Data Into Action.

From ingestion to activation, every capability you need on one platform.

Data Ingestion

Connect data from all your sources, batch and real-time.

Identity Resolution

Match and unify records to create trusted customer profiles.

Segmentation

Build dynamic audiences for personalised experiences.

Data Modelling

Flexible, scalable data models.

Calculated Insights

Derive valuable customer insights.

Consent & Governance

Manage consent, privacy and access.

Data Quality

Improve accuracy and consistency.

Activation

Send data to downstream systems.

Analytics

Deeper analysis and reporting.

AI-Ready Data

Prepare data for AI and machine learning.

Integrations

Connect with your existing tools.

Managed Support

Ongoing support and optimisation.

From Unified Profiles to Intelligent Activation

Turn Customer Data Into Every Team’s Advantage.

Activate trusted, unified records every channel to deliver more relevant experiences, deeper insights and smarter automation.

Real-Time Audiences Dynamic Segments Actionable Insights
Unified customer profile activated across channels
  • EmailPersonalised communications
  • AdvertisingTarget the right audiences
  • SalesContext for better conversations
  • ServiceComplete customer context
  • CommerceRelevant product experiences
  • AnalyticsDeeper insights and reporting
  • AIPower smarter automation

Put Trusted Data to Work Across the Business

Real Use Cases. Real Impact Across Every Team.

How organisations use Data Cloud to connect teams around the same trusted customer data.

Customer 360

A complete view for more connected experiences.

Real-Time Personalisation

Deliver relevant experiences in the moment.

Audience Segmentation

Build and activate high-value audiences.

Sales Intelligence

Give sales teams richer customer context.

Service Context

Help service teams deliver personalised support.

AI & Predictive Insights

Power AI and predictive models with trusted data.

Build Trust Into Every Layer of Your Data

Governance That Keeps Your Data Ready for What’s Next.

Apply consent, security, quality and monitoring across your entire data foundation.

  • ConsentManage customer consent and preferences.
  • Data QualityEnsure accurate and reliable data.
  • MonitoringTrack usage and system health.
Data governance shield protecting the unified data core
  • Access ControlsControl who can access data and how.
  • LineageUnderstand data origin and transformations.
  • RetentionManage data lifecycle and retention policies.

Data Governance Overview

Consent Management92%
Access Controls85%
Data Quality78%
Data Lineage70%
System Monitoring88%
Data Retention64%

Sample data for illustration.

Connect the Systems You Already Use

From Your Data Sources to Real Business Outcomes.

Data Cloud sits between the systems you already have and the teams who need the insight.

Data Sources

  • Salesforce
  • CRM
  • Commerce
  • Websites
  • Mobile Apps
  • Data Warehouses
  • Cloud Storage
  • ERP

Activate To

  • Marketing
  • Sales
  • Service
  • Analytics
  • AI
  • Advertising
  • Commerce

Data Cloud Use Cases Across Industries

Data Cloud Use Cases Across Industries.

Unified data shaped around how each industry works with its customers.

From Data Fragmentation to Intelligent Action

A Clear Path to Data Cloud Success.

A structured, collaborative approach to deliver a successful Data Cloud implementation.

  1. 01

    Discover

    Assess your current data and goals.

  2. 02

    Design

    Create the right architecture.

  3. 03

    Connect

    Ingest and prepare your data.

  4. 04

    Unify

    Resolve identities and build profiles.

  5. 05

    Activate

    Enable use cases across teams.

  6. 06

    Optimize

    Iterate and grow with new opportunities.

Our Impact

Scale, Expertise and Delivery Confidence.

A proven team, trusted by clients worldwide.

50+Technical Experts
100+Happy Clients
150+Projects Completed
2Global Offices

FAQs

Questions About Salesforce Data Cloud?

Get answers to common questions about our services, process and support.

Data Cloud (now called Data 360) connects data from Salesforce and your other systems, resolves identities into unified customer profiles and makes that data available in real time to marketing, sales, service, analytics and Agentforce.

You define match rules — such as exact email, fuzzy name plus phone, or loyalty and device IDs — and reconciliation rules for which values win. Data Cloud then links records from every source into one unified profile.

Yes. It has connectors for Salesforce clouds, Snowflake, BigQuery, Redshift, Databricks, Amazon S3, Google Cloud Storage, web and mobile SDKs, plus APIs and MuleSoft for ERP and custom systems. Zero-copy options avoid duplicating warehouse data.

A first use case — for example unified profiles plus one activated segment — usually goes live in 6–10 weeks. Broader multi-source rollouts are delivered in phases.

We model consent and contact-point preferences, apply data spaces and permission sets for access control, and set up data quality, lineage and retention policies so data is used responsibly.

Yes. We monitor data streams and identity resolution, tune match rules, add new sources and segments, and keep your setup current with Salesforce releases.

Let's Talk

Ready to Turn Your Data Into Action?

Let’s build a trusted data foundation for smarter experiences, analytics and AI.

Also see: Salesforce implementation · Sales Cloud · Service Cloud · Marketing Cloud · Agentforce

Get in Touch