Customer Self-Service
Reduce support cost and improve satisfaction.
Salesforce Experience Cloud
Create Digital Experiences People Choose to Return To.
Quant Tech designs and delivers branded customer, partner and employee portals connected to Salesforce — driving engagement, self-service and stronger relationships across every audience in Canada, the US, Australia and India.
Connected ExperiencesOne seamless platform
Personalised JourneysRelevant, contextual experiences
Self-Service at ScaleReduce cost and drive adoption
Secure CollaborationTrusted and compliant access
One Platform for Every Community
Different audiences. A connected experience. Build branded portals that meet the unique needs of your customers, partners and employees.
Connect Every Audience to the Business
Experience Cloud brings your communities closer to the data, processes and people that power your business.
- CRMCustomer data and profiles
- ServiceCases and support
- SalesOpportunities and accounts
- KnowledgeArticles and learning
Experience CloudCustomer | Partner | Employee Portals
- DataUnified customer data
- MarketingJourneys and campaigns
- CommerceProducts and orders
- Identity & IntegrationsSecure access and external systems
Beautiful Portals. Built Around Every User.
Modern, mobile-ready experiences that bring your communities closer to the answers, people and resources they need.
Personalised Home
Content and actions tailored to each member
Case Tracking
Log, follow and resolve requests
Community Discussions
Peers and experts answer together
Events & Registration
Webinars, office hours and workshops
From Sign-In to Successful Outcome
A seamless journey from first visit to long-term engagement.
Discover
Find relevant information
Join
Create a secure account
Personalise
Tailor content and recommendations
Learn
Access knowledge and resources
Collaborate
Connect with peers and experts
Resolve
Get support and solve problems
Grow
Achieve goals and drive more value
Experiences That Work Harder
Solve real business challenges with purpose-built experiences.
Partner Sales Portal
Enable partners to sell, service and grow.
Dealer Network
Share resources, incentives and training.
Supplier Portal
Streamline supplier collaboration and compliance.
Employee Hub
Connect, inform and engage your workforce.
Member Community
Build stronger member relationships and participation.
Learning Portal
Deliver training, certifications and continuous learning.
Turn Every Interaction Into a Personalised Experience
Unify data from across your business to deliver relevant content, recommendations and support at every touchpoint.
Data Sources
- CRM DataAccounts, contacts and history
- Service ConversationsCases, chats and feedback
- Engagement ActivityLogins, views and posts
- Purchase HistoryOrders, products and renewals
- Profile & PreferencesInterests and consent
Unified Member Profile
Olivia BennettGold Member
- Account
- Acme Corporation
- Role
- Operations Manager
- Interests
- Product Updates, Training
- Engagement Score
- High
Personalised Experiences
- Relevant ContentShow the right resources
- Next Best ActionRecommend the most relevant step
- Case DeflectionProactively solve common issues
- Engagement InsightsUnderstand behaviour and drive value
Self-Service That Actually Solves Problems
Give your communities the tools and information they need to get answers quickly.
AI-Powered Search
Find accurate answers faster.
Knowledge Base
Keep content relevant and easy to find.
Guided Flows
Help users complete tasks step-by-step.
Case Management
Track and resolve issues with ease.
Community Answers
Tap into peer expertise.
Human Escalation
Seamlessly hand over to an agent when needed.
Built for Customers, Partners and Employees
Tailored capabilities for every audience.
For Customers
- Self-service support
- Personalised content
- Seamless recommendations
- Faster issue resolution
For Partners
- Deal registration
- Partner training
- Co-marketing resources
- Insights and analytics
For Employees
- Internal knowledge hub
- Team collaboration
- Learning and development
- Company updates
Our Services
End-to-end consulting and implementation services.
Experience Strategy
Define vision and roadmap
UX & UI Design
Create modern, intuitive experiences
Customer Portals
Design and implement customer communities
Partner Portals
Build partner enablement experiences
Employee Communities
Develop engaging internal portals
Integrations
Connect with your business systems
Managed Support
Keep your experience running at its best
Industries We Serve
Experience Cloud Solutions for Every Industry.
Portals and communities shaped around how each industry engages its customers, partners and members.
Our Implementation Process
From Experience Vision to Active Community.
A proven process to deliver successful Salesforce Experience Cloud portals.
- 01
Discover
Understand your goals and audiences.
- 02
Design
Create the experience and journeys.
- 03
Build
Configure and develop the portal.
- 04
Integrate
Connect your systems and data.
- 05
Launch
Test, train and drive adoption.
- 06
Optimise
Measure and continuously improve.
50+Technical Experts
100+Happy Clients
150+Projects Completed
2Global Offices
FAQs
Questions About Salesforce Experience Cloud?
Answers to common questions about portals, licences, timelines and support.
It depends on the audiences, number of pages and templates, integrations and data volume. A focused help centre or partner portal on a standard template can launch in a few weeks; branded, multi-audience portals with custom Lightning Web Components take longer. We share a fixed-scope estimate after a free discovery call.
A customer portal gives customers self-service: knowledge, cases, orders and account details. A partner portal (PRM) gives resellers and dealers deal registration, lead distribution, shared opportunities, training and co-marketing resources. Both run on Experience Cloud with different licences, sharing rules and templates.
Yes. We move legacy Salesforce Tabs + Visualforce sites, Aura-based communities and third-party portals to Lightning Web Runtime (LWR) sites, including users, content, knowledge and branding.
Single sign-on (Azure AD, Okta, Google), ERP and order systems, payment providers, document management, learning platforms, Data Cloud for personalisation and Agentforce for AI self-service — usually via MuleSoft or REST APIs.
Most Experience Cloud projects go live in 6–14 weeks depending on audiences, integrations and custom components. We deliver in phases so users get value early.
Yes. Our managed support covers new pages and components, content and knowledge updates, user and licence administration, performance and security reviews, and Salesforce release updates.
Let's Talk
Ready to Create an Experience People Value?
Let’s design a Salesforce Experience Cloud solution that brings your customers, partners and employees closer to what matters.
Also see: Salesforce implementation · Service Cloud · Data Cloud · Agentforce